For outright cancellations by you: If you cancel your order before your product has been dispatched, A refund of the entire amount will be done. If the cancellation is after your product has been dispatched, you can do one of the following:
o If your product has been dispatched but has not yet been delivered, contact Customer Support and inform them of the same. Please note, you will be refunded only the product cost and not the delivery charge.
o If you have received the product, you can only cancel the order if the product received has not been opened. Also, you will only be refunded the product cost and not the delivery charge.
o If you have received a damaged or defective product, you can get a replacement within the return window stated on the product. The return policy for each item is depicted on each product.
Note: All Electronics are Insured against theft and damages incurred during transit. If you receive a package that is open or looks to have been tampered with, do not accept it. Immediately contact Llynmase.com Customer Care on 09039913976 or write us at firstname.lastname@example.org, and we will have the issue quickly resolved.
Below are the following that will not eligible for return or replacement -
• Incidental damage due to malfunctioning of product.
• Damages due to misuse of product.
• All consumable items that has been installed/used.
• Tampered products with missing serial/UPC numbers.
• All damages/defect not covered under the manufacturer's warranty.
• Items without returns policy.
• Any product that is returned without all its original packaging and accessories, including the box, manufacturer's packaging if any, and all other items originally included with the product(s) delivered.
Items that cannot be returned.
• Lingerie; Innerwear; Socks; Jewelry.
• Products in the Books category.
• Weaves and Hair extensions.
• CDs/DVDs/Computer Software that has been opened/unsealed.
• Products in the Games, Music and Movies category that are not faulty and have been opened/unsealed.
• Products in the Food & Drink category.
• Products in the beauty, health and personal care category.