FAQ
How to
Shop?
Its easy, just log on our website www.llynmase.com, on our site at the top
bar, you will see “My Account”, click on it
and options will drop down, either
Register or Login.
Register:
is for a new customer
that has no account records and requires several of personal information.
Login:
is for a
customer already registered and has log in access which consist of Username
and Password. Once you have
registered, you now have an Account with Llynmase Stores.
My
Account?
It’s made easy for you to view your orders and update your cart via your account at any time through. Once you log in through "My Account" it allows you complete control over your transactions on Llynmase.com.
Are there
Benefits of having an Account?
You will be granted access in "My Account" to manage/edit all
your personal data like phone numbers; address; email address; change your
password and track the status of your orders.
When my order is confirmed how do I know?
Once your payment has been successfully, processing of your order will commence (and immediately) Llynmase.com will send a confirmation mail to your registered mail address for your order. In this mail you will be provided with a unique Order ID (e.g. 110) for your reference with our customer service team, a listing of the item(s) you have ordered and an expected time of delivery.
How do I
make payment for my purchase on Llynmase.com?
Llynmase.com offers multiple methods to make payments for your order:
How do I
make payment?
You can make payment via three (3) methods: Interswitch Webpay
(MasterCard, Verve & Visa; Bank Transfer; and Point of Service
(POS) Payment.
• Interswitch Webpay (MasterCard Verve & Visa): You canpay online using any of these Cards.
• Point of
Service (POS) Payment Pay on Delivery: Llynmase accepts Visa,
Verve and MasterCard using our secure POS terminals on delivery of your ordered
item(s). There is no maximum or minimum limit on the transaction amount on this
payment method. POS is limited and only in select Areas. For more information
click the Icon “Pay Cash on Delivery” to see areas we cover.
•
Bank Transfer/Deposit: You can also
make payment through online banking; Teller payment
into Llynmase account. Our Account details are below:
|
Bank |
ZENITH BANK PLC |
|
Account Name |
LLYNMASE LTD |
|
Account Number |
1011748062 |
|
Sort Code |
057030010 |
Lingerie; Innerwear; Socks; Jewelry.
Products in the Books category.
Weaves and Hair extensions.
What is
Pay On Delivery?
Pay On Delivery (POD) is a method of purchasing from us, other than Online Payment. In the POD payment service/system, you pay at the actual time of the delivery by using our Point of Service (POS) terminal with no hidden charges, rather than paying in advance.
How do I pay using a Debit and is it safe?
We accept all cards such as VISA, Verve and MasterCard - only Nigerian cards are supported for now. Our customers will need to key in their 16-digit Debit Card number and the 3 digits CVV Code (Card Verification Value - found on the back of the card) and complete the payment flow. All Debit card details remain confidential and private. Llynmase.com and our trusted payment gateways Interswitch, use SSL encryption technology to protect your card information.
Debit
Cards
We accept Debit Cards issued by all the Nigerian banks.
Placing a Pay On Delivery (Order)
Items that have the "Pay-on-Delivery Available" Icon are valid
for order by Pay-on-Delivery. Add the item(s) to your cart and proceed to
checkout.
1
When prompted to choose a Payment Option, select
"Pay By Pay-on Delivery"
2
Enter R123456789 text as shown, for validation.
3
Once verified and confirmed and be processed for
shipment in the time specified, from the date
of
confirmation.
4.You will be required to make payment by cash or POS to Llynmase dispatchers, only at the time of delivery of your order.
