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FAQ

How to Shop?

Its easy, just log on our website www.llynmase.com, on our site at the top bar, you will see  My Account”, click on it and options will drop down, either Register or Login.

Register: is for a new customer that has no account records and requires several of personal information.

Login: is for a customer already registered and has log in access which consist of Username and Password. Once you have registered, you now have an Account with Llynmase Stores.

My Account?

It’s made easy for you to view your orders and update your cart via your account at any time through. Once you log in through "My Account" it allows you complete control over your transactions on Llynmase.com.

Are there Benefits of having an Account?

You will be granted access in "My Account" to manage/edit all your personal data like phone numbers; address; email address; change your password and track the status of your orders.

When my order is confirmed how do I know?

Once your payment has been successfully, processing of your order will commence (and immediately) Llynmase.com will send a confirmation mail to your registered mail address for your order. In this mail you will be provided with a unique Order ID (e.g. 110) for your reference with our customer service team, a listing of the item(s) you have ordered and an expected time of delivery. 

How do I make payment for my purchase on Llynmase.com?

Llynmase.com offers multiple methods to make payments for your order: 

How do I make payment?

You can make payment via three (3) methods: Interswitch Webpay (MasterCard, Verve & Visa; Bank Transfer; and Point of Service (POS) Payment.

    Interswitch Webpay (MasterCard Verve & Visa): You canpay online using any of these Cards.

  Point of Service (POS) Payment Pay on Delivery: Llynmase accepts Visa, Verve and MasterCard using our secure POS terminals on delivery of your ordered item(s). There is no maximum or minimum limit on the transaction amount on this payment method. POS is limited and only in select Areas. For more information click the Icon “Pay Cash on Delivery” to see areas we cover.

    Bank Transfer/Deposit: You can also make payment through online banking; Teller payment

   into Llynmase account. Our Account details are below: 

Bank

ZENITH BANK PLC

Account Name

LLYNMASE LTD

Account Number

1011748062

Sort Code

057030010

Items that cannot be returned?
Lingerie; Innerwear; Socks; Jewelry.
Products in the Books category.
Weaves and Hair extensions. 


What is Pay On Delivery?

Pay On Delivery (POD) is a method of purchasing from us, other than Online Payment. In the POD payment service/system, you pay at the actual time of the delivery by using our Point of Service (POS) terminal with no hidden charges, rather than paying in advance.

How do I pay using a Debit and is it safe?

We accept all cards such as VISA, Verve and MasterCard - only Nigerian cards are supported for now. Our customers will need to key in their 16-digit Debit Card number and the 3 digits CVV Code (Card Verification Value - found on the back of the card) and complete the payment flow. All Debit card details remain confidential and private. Llynmase.com and our trusted payment gateways Interswitch, use SSL encryption technology to protect your card information.

Debit Cards

We accept Debit Cards issued by all the Nigerian banks.

Placing a Pay On Delivery (Order)

Items that have the "Pay-on-Delivery Available" Icon are valid for order by Pay-on-Delivery. Add the item(s) to your cart and proceed to checkout.

1   When prompted to choose a Payment Option, select "Pay By Pay-on Delivery"

2   Enter R123456789 text as shown, for validation.

3   Once verified and confirmed and be processed for shipment in the time specified, from the date

   of confirmation.

4.You will be required to make payment by cash or POS to Llynmase dispatchers, only at the time of delivery of your order.

Terms and Conditions

OUR CUSTOMERS SAY
(Read all / Submit your own)
Good customer service. Thank you very much -- Ike cyril     This is a store of quality, i can proudly say, keep it up!! -- James John     Wow wow wow!!! Keep up the prompt delivery. -- Leah Ghas     WOW THIS IS SIMPLY THE BEST THAT CAN HAPPEN TO NIGERIA. BOUGHT A PHONE AND IT WAS PROMPTLY DELIVERED. THE PRODUCT IS PERFECT. I WILL CERTAINLY CHECK FOR MORE AMAZING OFFERS. YOU ROCK GUYS. -- MARK GHAS     Woa woa quality stufz ,good delivery love your services -- Movak miles     Store of high quality products and great customer service. -- Ashley     Very cool place to shop. Delivery is efficient. You will not be disappointed. -- Blesyn     this too difficult -- emmanuel ogwudile     I love llymase online store. Their service delivery/ customer service is very unique. -- Jolomi Tsetimi    

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